1. Click the link below: 

 Request Access 

You will receive an activation link to the email you provide us. Click “Activate Now” in the email or tap the link in the text message to establish a strong password to activate your portal

2. To access your portal visit our website or download the mobile app so it is easy to return at anytime

Download the Mobile app to stay logged in to your Online Portal. Make payments, submit maintenance requests and review important documents 24/7.

Download the iOS app from the App Store®

Download the Android app from Google PlayTM

1. Once logged in, you will land on the Home tab where you can view your current balance owed and details of current and future charges broken down month by month. 

2. Click Pay Now  to make a one-time payment

3. You have two payment options. Select eCheck  or Credit or Debit card

4. eCheck Payments are free to you. Credit and Debit card payments carry a non-refundable convenience fee, this will be added to the total of your payment. 

5. Pay Now – continue through the steps to submit a payment directly

1. Once logged in, you will land on the Home tab where you can view your current balance owed and details of current and future charges broken down by month.

2. Click Set Up Autopay  to create an automatically recurring payment.

3. You have two options of payment methods. Select eCheck (direct withdrawal from bank account) or Credit or Debit Card.

4. eCheck payments are free to you, while Credit or Debit Card payments carry a non-refundable online portal convenience fee that is added to the total of your payment. See the FAQs for more information about these fees.

5. Pay Now - Continue through the steps to submit a payment directly to your property management company. You will receive a confirmation email once the payment is successfully submitted, although this does not mean it has cleared your bank account yet. If you do not receive a confirmation email, you did not fully complete all necessary steps to submit the payment.

Please note, once an auto payment is submitted for the month you cannot make changes to it. These instructions help you update the details of the auto payment that is submitted each month such as amount and date.

Once your auto payment is set up, the details are displayed in the Home or Payments tabs in the Scheduled Payments section.

• To skip the next month's payment, click Skip this payment. The auto payment will resume after the skipped month.

• To update the payment name, bank account or credit card, click Edit in the Scheduled Payments section. Update the necessary information, then click Update.

• To change the date the payment processes each month, you must delete and recreate the auto payment. Click Delete in the Schedule Payments section, then return to the Home or Payments tabs to create a new auto payment.

• To completely delete an auto payment, click Delete in the Schedule Payments section on the Home or Payments tabs.

Your property manager can send important documents securely to your Online Portal. Access these in the Shared Documents tab.

You'll receive an email notification every time a new document is shared.

All current and past approvals for an association display under the Approvals tab on the Dashboard. Navigate to these pages at any time to review an approval's details, votes, comments, make new comments or close the approvals.

Submit maintenance requests directly to your property manager along with photos of the issue. Please Note, if you do not see this tab, contact your property manager as this feature may not be enabled for their account.

1. From the Home or Maintenance tab, click Request Maintenance.
2. Enter a detailed description of the issue, upload one or more photos of the item needing attention (must select multiple photos at once from computer or camera roll), give the property manager permission to enter with their key, then click Submit Request.
3. If you would like a copy of this request for your records, please contact your property manager.

Check the progress of your request in the Maintenance tab. The status will update from received, to scheduled, to completed.

There is no limit to how many maintenance requests you can submit or see in your Online Portal. If you feel there are some missing, please contact your property manager as it's related to something they've done on their end.